Service V of VDiscreet · multilingual · personal

PersonalSupport

& Concierge Service

So you can focus on what matters, we take care of everything around it – authorities, contracts, appointments and daily life, reliably and discreetly.

4Care levels
5Languages
1dedicated contact
Personal Support
Care for athletes & public figures
Who is it for?

Who is this for?

Our clients have one thing in common: little time and a lot that needs organising.

Professional athletes01

Professional athletes

Club transfers, tight fixture lists, often a new city and a new language. We keep the paperwork away from you so your head stays in the game.

Relocating professionals and executives02

Relocating professionals and executives

You are meant to work from day one, not sit in a government office. We handle registration, residence permits, insurance and all correspondence with authorities.

Families with a lot to coordinate03

Families with a lot to coordinate

Two careers, children, a move, schooling: when many things run at once, we coordinate them – without you having to find a different specialist for every topic.

Personal Support in 40 seconds00:40
Explained in brief

Personal Support & Concierge Service

So you can focus on what matters, we take care of everything around it – authorities, contracts, appointments and daily life, reliably and discreetly.

Services

What we take off your plate.

I

Contracts & documents

Review, administration and deadline tracking for your contracts and documents – nothing gets lost, nothing expires unnoticed.

II

Authorities & offices

Registration, residence permit, tax ID, health insurance: we handle the correspondence and accompany you to appointments.

III

Insurance & protection

Building and maintaining your insurance cover, tailored to your work, your family and your personal risks.

IV

One dedicated contact

A single point of contact for everything, available in your language – no hotlines, no changing responsibilities.

V

Travel & appointments

Planning and booking of travel, appointments and transfers around your calendar.

VI

Daily life & family

Finding a home, relocation, school and childcare, tradespeople and official errands for your family.

Care levels

Our care levels.

Four levels, one principle: the higher the level, the more we take off your hands. Monthly, adjustable at any time.

Level 1

Basic

A solid start covering the essentials.

  • A dedicated contact who speaks your language
  • Administration of contracts and documents
  • Correspondence with authorities and offices
  • Deadline and appointment monitoring
Availabilitywithin two working days
Level 2

Standard

More relief in daily life and at appointments.

  • A dedicated contact who speaks your language
  • Administration of contracts and documents
  • Correspondence with authorities and offices
  • Deadline and appointment monitoring
  • Accompaniment to official and medical appointments
  • Coordination of insurance policies
  • Support with finding a home and relocating
Availabilitywithin one working day
Level 3

Premium

Comprehensive care for you and your family.

  • A dedicated contact who speaks your language
  • Administration of contracts and documents
  • Correspondence with authorities and offices
  • Deadline and appointment monitoring
  • Accompaniment to official and medical appointments
  • Coordination of insurance policies
  • Support with finding a home and relocating
  • Care for your entire family
  • Tax and legal coordination with our partners
  • Organisation of school, nursery and childcare
Availabilityevenings and weekends included
Level 4

Ultimate · Concierge

Full service, no exceptions.

  • A dedicated contact who speaks your language
  • Administration of contracts and documents
  • Correspondence with authorities and offices
  • Deadline and appointment monitoring
  • Accompaniment to official and medical appointments
  • Coordination of insurance policies
  • Support with finding a home and relocating
  • Care for your entire family
  • Tax and legal coordination with our partners
  • Organisation of school, nursery and childcare
  • Travel bookings and trip planning
  • Event planning and private occasions
  • Personal errands and arrangements
Availabilitypriority, around the clock

Which level suits you and what it costs is something we clarify in a personal conversation – based on the actual scope of services. Enquiries are without obligation.

Package finder
How much support do you need each month?
Should we also take care of travel, events and errands?
Choose both answers – we will highlight your package.
Client portalExample
Review tenancy agreementOpen
Immigration office appointmentScheduled
Vehicle re-registrationOpen
Request a nursery placeOpen
Monthly allowance0 / 20 hrs
✓Digital approval granted
Care levels

The levels compared.

–BasicStandardPremiumUltimate
A dedicated contact who speaks your language
Administration of contracts and documents
Correspondence with authorities and offices
Deadline and appointment monitoring
Accompaniment to official and medical appointments
Coordination of insurance policies
Support with finding a home and relocating
Care for your entire family
Tax and legal coordination with our partners
Organisation of school, nursery and childcare
Travel bookings and trip planning
Event planning and private occasions
Personal errands and arrangements
Availabilitywithin two working dayswithin one working dayevenings and weekends includedpriority, around the clock
What does the alternative cost?

Commissioned separately, a relocation agency quickly runs into four figures per move, a specialist lawyer bills by the hour, and everything else comes out of your own time. A fixed monthly arrangement bundles all of it into one responsibility – with predictable costs instead of separate invoices.

Process

How working together works.

No contract in the dark – you know beforehand what happens.
01

First conversation

In 30 minutes and with no obligation we clarify your situation and which level fits. Free of charge.

02

Taking stock

We review your contracts, deadlines and open issues and turn them into one clear list.

03

Your dedicated contact

You get one named person with a direct number. From then on everything runs through a single channel.

04

Monthly overview

Once a month a short report: what was handled, what is coming up, what needs your decision.

Discreet · Multilingual · Personal

Why personal support?

A move abroad, a new employer, a new language: anyone who has to deal with authorities, contracts and house hunting on the side loses time and energy that is missing elsewhere.

We have worked with athletes, professionals and their families in Germany for years. You get one dedicated contact who speaks your language, knows the system and keeps your back free.

DiscreetConfidential and dependable
MultilingualDE · EN · PT · ES · IT
PersonalOne dedicated contact
Related topics

Ready for real relief?

Let us find out in a no-obligation conversation which level fits your situation.

01 · What is it about?
Insurance
Next service

IInsurance